Privacy Policy
How we collect, use, and protect your personal information
Last updated: June 2026
river-magpie ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website river-magpie.com or engage our services.
Information We Collect
Personal Information You Provide
When you interact with our website or services, you may provide us with:
- Name and contact details (email address, postal address)
- Property requirements and preferences
- Budget information
- Communication records between you and our team
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate about your property search and our services
- To improve our website and service offerings
- To comply with legal obligations
- To detect and prevent fraud or security issues
Legal Basis for Processing
We process your personal data based on:
- Consent: Where you have given explicit consent for specific purposes
- Contract: Where processing is necessary for a contract with you
- Legitimate interests: Where processing is necessary for our legitimate business interests
- Legal obligation: Where processing is required by law
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist our business operations (subject to confidentiality agreements)
- Professional advisors including lawyers and accountants
- Law enforcement or regulatory bodies when required by law
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, it is securely deleted or anonymised.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
International Transfers
Your information is primarily stored and processed within the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 47 Castle Street, Liverpool, L2 9SH, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.